Privacy Policy

Privacy Policy

Last updated: 2025-08-14

PIPEDA & CASL compliant
1. Who We Are & Contact 2. Information We Collect 3. How We Use Your Information (Purposes) 4. Legal Basis & Consent (PIPEDA/CASL) 5. How We Collect & Log Consent 6. Sharing & Service Providers 7. Storage, Location & Security 8. Retention 9. Your Rights 10. Cookies & Analytics 11. International Transfers 12. Children’s Privacy 13. Updates to this Policy 14. How to Contact Us / Complaints

1. Who We Are & Contact

Anytime Accounting
1000 7 Ave SW, Calgary, AB T2P 5L5, Canada
Phone: (368) 999-8588
Email: info@anytime-accounting.ca

2. Information We Collect

  • Identification: first name, last name.
  • Contact & channels (only if you choose to provide or join): email, phone, WhatsApp/Telegram/Instagram handles, other social accounts.
  • Interaction data: subscription status in our bot/menu (e.g., Notifications On/Off), message preferences, timestamps.
  • Technical (minimal): page, date/time, and IP recorded by our form handler for consent logging and security.

3. How We Use Your Information (Purposes)

  • Occasional notices about Canadian tax season (T1, T2, etc.).
  • Important updates, promotions, and special offers.
  • Announcements of courses, trainings, and events (online/offline).
  • Helpful reminders and educational materials on taxes, accounting, and small business in Canada.
  • Service communications required to operate our bot and bookings.
  • Compliance with legal obligations and responding to requests from authorities where required by law.

We process personal information based on your meaningful, express consent under PIPEDA. Commercial Electronic Messages (CEMs) are sent in line with CASL. By confirming consent on our website, you authorize us to send communications via the channels you subsequently choose to join (e.g., WhatsApp, Instagram, Telegram, and/or email). You may withdraw consent at any time.

5. How We Collect & Log Consent

  • Website form: you provide first and last name and tick the consent checkbox.
  • Bot/Channels: when you join a channel (e.g., open our WhatsApp bot), we link that channel to your consent record; you control notifications in the bot menu (Menu → Notifications → Off).
  • Logging: we store date/time, consent text version, source (website/bot), and technical details (e.g., IP) for auditability.

6. Sharing & Service Providers

We do not sell personal information. We share it only with trusted service providers as needed to operate our services (e.g., hosting, CRM, messaging platforms), under contracts requiring confidentiality and appropriate safeguards. We disclose information to authorities only if legally required.

7. Storage, Location & Security

  • Data is stored on secure infrastructure in Canada and/or with reputable providers that apply comparable protections.
  • Measures include access controls, encryption in transit, least-privilege access, and staff confidentiality obligations.
  • We limit collection to what is necessary for the stated purposes.

8. Retention

We retain consent records and minimal related data while your subscription is active and for up to 24 months after you switch notifications off or otherwise withdraw consent, unless a longer period is required by law. Marketing audience data is removed when you disable notifications or ask us to delete it.

9. Your Rights

  • Access your personal information we hold.
  • Request correction or deletion.
  • Withdraw consent at any time via the bot menu (Notifications → Off) or by contacting us.
  • Lodge a privacy concern with us and, if unresolved, with the Office of the Privacy Commissioner of Canada.

10. Cookies & Analytics

Our site may use essential cookies for security and form operation. If we use analytics (e.g., Google Analytics), it is to understand aggregate usage; you can manage cookies via your browser settings.

11. International Transfers

Some providers may process data outside Canada. Your information may therefore be subject to foreign laws and access by foreign authorities. We take steps to ensure appropriate protections are in place.

12. Children’s Privacy

Our services are intended for individuals aged 18+. We do not knowingly collect personal information from children.

13. Updates to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date shows the current version. Significant changes will be highlighted on this page.

14. How to Contact Us / Complaints

For any privacy questions, requests, or complaints, contact us at info@anytime-accounting.ca (subject: “Privacy”). We respond within a reasonable time.

© Anytime Accounting — 1000 7 Ave SW, Calgary, AB T2P 5L5, Canada.